Mayvenn Returns & Exchanges
We want you to love your hair, which is why we offer a 30-day money-back guarantee on all products, even if they have been installed or dyed. If you are not completely satisfied, we will provide a prepaid shipping label for a hassle-free return or exchange.
Initiate Your Request
Visit our online returns portal or contact our customer service team with your order number to start the process.
Print Your Label
Receive a prepaid UPS shipping label via email, ensuring your return shipping is completely covered by us.
Package Your Items
Securely pack the hair or beauty products in their original packaging and attach the printed prepaid label to the outside.
Receive Refund or Exchange
Once our warehouse receives your package, we will process your full refund or ship out your new selection within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing